1. What features are included in the subscription?

For the standard monthly subscription, a Vendor has access to the following: - Unlimited appointments - Automated reminders - Clients database - Reports & analytics - Customized webpage - 24/7 support

2. Is the platform easy to use for both vendors and clients?

Absolutely! MarketAppoint is make super easy for anyone to navigate through. With intuitive interfaces and clear navigation, scheduling appointments is simple and straightforward for everyone involved. On our landing page, we also have a video tutorial on how to use the platform. Furthermore, our support team will be happy to assist anyone having challenges with navigating through the platform. support@marketappoint.com

3. What type of support is available?

We offer comprehensive customer support via email and live chat during business hours. Additionally, we provide detailed documentation and video tutorials to assist you in getting started and making the most of our platform. For more specific and technical support, a support team member can be availed to assist during work hours. For quick turnaround time, support will be provided virtually.

4. Is the platform customizable to fit specific business needs?

The Vendor can customize their web page according to the provided template. Our platform offers extensive customization options, allowing you to tailor the scheduling process to your specific business requirements. From branding and messaging to appointment types and availability, you have full control over how appointments are scheduled and managed.

5. How secure is the platform and client data?

Security is our top priority. We employ industry-standard encryption and security protocols to safeguard your data and ensure the privacy and security of both you and your clients. Our platform is compliant with relevant data protection regulations to provide peace of mind. The platform has also undergone necessary cybersecurity penetration testing.

6. What are the pricing plans and payment options?

We offer flexible pricing plans to suit businesses of all sizes, with both monthly and annual subscription options available. Our pricing is transparent, with no hidden fees.

7. Can the platform scale with business growth?

Indeed our aim is to help you grow your business. Our platform is designed to scale with your business, whether you're a solo practitioner or a large enterprise with multiple locations. You can easily add additional users, locations, and appointment types as your business grows, ensuring that our platform continues to meet your needs.

8. Are there any contractual obligations or commitments?

Our minimum subscription period is six months. After that period, you can cancel or downgrade your subcription, giving you freedom to adjust your plan as needed. We have a code of conduct that is considerate of all our stakeholders and to safeguard compliance with relevant statutes. Should you be unclear on anything, please contact the support team.

9. What integrations are available with other software or tools?

? I want to assure you that we are actively working on expanding our integration options to better meet the needs of our users. Your feedback is valuable to us, and we're committed to enhancing our platform to provide a seamless experience. Thank you for your understanding and patience as we continue to improve our service. We are still modifying this platform to offer you more convenience and to streamline your workflow, while maximizing efficiency of your business operations. We will be sharing these updates in real time.

10. Is there a free trial period available?

We appreciate your interest in our platform! While we don't currently offer a free trial, we do provide comprehensive demonstrations and personalized walkthroughs to showcase the features and benefits of our service. If you're interested, we'd be more than happy to schedule a demo at your convenience to give you a closer look at how our platform can meet your needs. Please let us know if you'd like to proceed with a demo, and we'll be happy to assist you further.